Delivery & Returns

Smaller items are sent by tracked UK courier. Delivery is charged at checkout and the exact rate depends on the delivery option you choose.

Higher-value pieces are sent using an insured tracked service. We also deliver to the United States, Canada and Europe by fully tracked courier at a flat £35.

Furniture and other large pieces are not sent by ordinary parcel post. For these items you will see one of the following on the product page:

• Customer collection — collect in person by arrangement.
• Delivery quote required — we take your postcode, arrange a suitable delivery and confirm the cost with you before any delivery payment is taken.

We do not claim nationwide coverage. Where we cannot deliver ourselves we will help you arrange a specialist courier, or you are welcome to arrange your own.

Every item is packed by hand. Collectibles are bagged and boxed with protective wrapping; fragile interior pieces are wrapped and corner-protected. We reuse clean packaging materials wherever they are fit for purpose.

Most of what we sell is pre-owned. We describe condition honestly and photograph any notable wear. Small signs of age on a vintage or pre-owned piece are normal and are not treated as faults. If anything is unclear, please ask before buying — we would rather answer a question than process a return.

We only sell items we believe to be genuine, and we describe what we actually know about each piece. Where an individual item has documentation, receipts or other provenance, that is stated on its product page. We do not claim that items have been professionally authenticated unless that specific item genuinely has been.

You may return an eligible item within 14 days of delivery for a refund of the item price, provided it is returned unused and in the condition it was sent, with any original packaging or tags.

• Please contact us before returning anything so we can confirm the address.
• Return postage is paid by the buyer unless the item was misdescribed or arrived damaged.
• Refunds are issued to the original payment method once the item has been received and checked.
• Large furniture items collected in person, or delivered by specialist arrangement, are returnable by prior agreement only — please contact us first.

If something arrives damaged or is not as described, tell us within 48 hours of delivery with photographs and we will put it right.

Get in touch on the contact page and we will reply personally.